# Aura Help Center

> Guides and support for Aura by Youniverse.AI — 3 AI Chat modes, AI App Builder, Work Mode, Voice, Agents, AI Studio, privacy and billing.

- [Welcome to Aura](https://docs.youniverse.ai/welcome.md): The smartest answer comes from every angle.
- [Get started](https://docs.youniverse.ai/home/get-started.md): Follow a bakery from first idea to live website — using every part of Aura.
- [Your first five minutes](https://docs.youniverse.ai/get-started/first-steps.md): From sign-up to your first great answer.
- [Understand your workspace](https://docs.youniverse.ai/home/workspace.md): The six parts of Aura and when to use each one.
- [How Aura works](https://docs.youniverse.ai/home/how-aura-works.md): The four ideas behind everything in Aura: models, credits, privacy and connected apps.
- [Chats and projects](https://docs.youniverse.ai/home/chats-and-projects.md): When to keep chatting and when to start a project.
- [About Youniverse.AI](https://docs.youniverse.ai/get-started/about.md): From a Pennsylvania creative agency to Aura: Matthias Hamm's story, our mission and the people behind a privacy-first AI ecosystem.
- [3-Mode Chat](https://docs.youniverse.ai/chat/overview.md): Understand Unlimited, Orchestration and Frontier, with realistic AI voice in all three.
- [Choosing a mode](https://docs.youniverse.ai/chat/modes.md): Compare Unlimited, Orchestration and Frontier side by side.
- [Unlimited](https://docs.youniverse.ai/chat/unlimited.md): Uncapped everyday chat, always protected by Zero Data Retention.
- [Orchestration](https://docs.youniverse.ai/chat/orchestration.md): Four frontier models answer, debate and combine into one vetted answer.
- [Frontier](https://docs.youniverse.ai/chat/frontier.md): One frontier model of your choice, at the reasoning depth you set.
- [Prompting](https://docs.youniverse.ai/chat/prompting.md): Give Aura clear direction and refine the result.
- [Live web search](https://docs.youniverse.ai/chat/live-search.md): Current facts, checked in real time, with sources.
- [Voice mode with Iris](https://docs.youniverse.ai/chat/voice.md): Talk with Aura hands-free.
- [Work Mode](https://docs.youniverse.ai/chat/work-mode.md): Your dedicated guide to connected apps, Tool Router, multi-step work, project knowledge and browser tasks.
- [Tool Router](https://docs.youniverse.ai/chat/tool-router.md): The bridge between you and your apps — how Aura picks and uses the right tool.
- [Privacy, access and credits](https://docs.youniverse.ai/work-mode/privacy-and-credits.md): Understand Work Mode's ZDR setting, connected-account permissions and usage costs.
- [Integrations](https://docs.youniverse.ai/home/integrations.md): How Aura connects to your tools.
- [Tasks, files and results](https://docs.youniverse.ai/work-mode/tasks-and-results.md): Plan multi-step work, analyze data, create documents and verify the result.
- [Browser Tool](https://docs.youniverse.ai/chat/browser-tool.md): Let Aura use a real browser for sites without an app connection.
- [Projects and knowledge base](https://docs.youniverse.ai/chat/projects.md): Keep files, chats and context together.
- [Add files](https://docs.youniverse.ai/chat/files.md): Use documents, spreadsheets and images as context.
- [Aura AI App Builder](https://docs.youniverse.ai/build/ai-app-builder.md): Describe an app. Aura builds and publishes it.
- [Build your first app](https://docs.youniverse.ai/builder/first-app.md): From a prompt to a working preview.
- [Publish your app](https://docs.youniverse.ai/builder/publish.md): Go live for free and keep it up to date automatically.
- [Storage, hosting and credits](https://docs.youniverse.ai/builder/storage.md): How your app's data is stored, hosted and paid for.
- [Custom domains](https://docs.youniverse.ai/builder/domains.md): Buy, transfer or connect your own domain.
- [Email on your domain](https://docs.youniverse.ai/builder/mail.md): Mailboxes, aliases and app email on your own domain.
- [Setup & keys](https://docs.youniverse.ai/builder/setup-keys.md): Everything your app needs, in one place.
- [MCP servers](https://docs.youniverse.ai/builder/mcp.md): Give the build agent live documentation and tools.
- [Integrations, code and automation](https://docs.youniverse.ai/builder/integrations.md): Webhooks, GitHub, scheduled tasks, in-app AI and more.
- [Data and history](https://docs.youniverse.ai/builder/data-history.md): Browse your app's data and restore earlier versions.
- [Collaboration](https://docs.youniverse.ai/builder/collaboration.md): Build together with roles and credit caps.
- [Skills](https://docs.youniverse.ai/builder/skills.md): One-click expert reviews for your app.
- [Performance scans and monitoring](https://docs.youniverse.ai/builder/performance.md): Find slow code, bloat and breakage before your users do.
- [PageSpeed + Semrush + Gemini](https://docs.youniverse.ai/builder/seo-engine.md): Three tools, one prioritized plan to rank higher and load faster.
- [Security scans](https://docs.youniverse.ai/builder/scans.md): Three AI reviewers and a learning rule engine guard your app.
- [SEO and analytics](https://docs.youniverse.ai/builder/seo.md): Aura handles Google for you.
- [Aura Agents](https://docs.youniverse.ai/build/agents.md): Recurring jobs that run on their own.
- [Create and manage Agents](https://docs.youniverse.ai/agents/create.md): Start an Agent, edit it, run it, test it, pause or stop it.
- [Triggers and schedules](https://docs.youniverse.ai/agents/triggers.md): Every way an Agent can start: on demand, on a schedule, from chat, app events, web addresses and quiet check-ins.
- [Trust, approvals and spending](https://docs.youniverse.ai/agents/trust.md): Control what an Agent may do on its own and how much it may spend.
- [Vault and logins](https://docs.youniverse.ai/agents/vault.md): Give Agents passwords and keys they can use but never see.
- [Connected servers and apps](https://docs.youniverse.ai/agents/servers.md): Official MCP connections and your connected apps.
- [Memory and playbooks](https://docs.youniverse.ai/agents/memory.md): How Agents learn between runs and how to reuse or share what they learned.
- [History, files and browser](https://docs.youniverse.ai/agents/history-files-browser.md): See every step, every file and replay every browser session.
- [Instant alerts](https://docs.youniverse.ai/agents/alerts.md): Wake an Agent the moment something happens in a connected app or service.
- [Agent teams](https://docs.youniverse.ai/agents/teams.md): A lead Agent with helpers, coordinated in a team channel.
- [Watchers](https://docs.youniverse.ai/agents/watchers.md): Lightweight monitors that notify you when something changes.
- [AI Studio](https://docs.youniverse.ai/build/ai-studio.md): The complete creative workspace for images, video, lip sync, music, speech, transcription and media.
- [Create and edit images](https://docs.youniverse.ai/studio/images.md): Generate original artwork, guide it with references and edit selected areas in Imagine.
- [Create videos](https://docs.youniverse.ai/studio/video.md): Turn an idea or reference media into a short clip with model-specific controls.
- [Lip sync](https://docs.youniverse.ai/studio/lip-sync.md): Animate a portrait with recorded speech or narration created inside AI Studio.
- [Music and video scoring](https://docs.youniverse.ai/studio/music.md): Compose songs, choose lyrics, score video and explore music finetunes.
- [Edit songs](https://docs.youniverse.ai/studio/music-editing.md): Target lyrics or time ranges, insert precisely and apply a queue of saved changes.
- [Speech and voices](https://docs.youniverse.ai/studio/speech.md): Create narration with voice discovery, expressive delivery and export settings.
- [Transcribe audio and video](https://docs.youniverse.ai/studio/transcribe.md): Turn recorded speech into text with language, speaker and audio-event options.
- [Media, history and downloads](https://docs.youniverse.ai/studio/media.md): Find finished work, reuse references and manage your generated creative library.
- [Aura Mail](https://docs.youniverse.ai/mail/overview.md): Professional email on your own domain, built into Aura — included with Elite.
- [Inbox and contacts](https://docs.youniverse.ai/mail/inbox-and-contacts.md): A tidy inbox and an address book that fills itself in.
- [Compose and read receipts](https://docs.youniverse.ai/mail/compose-and-receipts.md): Write beautiful emails, let AI help, and know when they're opened.
- [Rules and cleanup](https://docs.youniverse.ai/mail/rules-and-cleanup.md): Sort incoming mail automatically and let Aura tidy your inbox every night.
- [Trust and blocking](https://docs.youniverse.ai/mail/trust-and-blocking.md): How Aura spots phishing and keeps unwanted senders out.
- [Use cases](https://docs.youniverse.ai/use-cases/overview.md): Ready-made ways to put Aura to work.
- [Get to inbox zero](https://docs.youniverse.ai/use-cases/inbox-triage.md): Sort, summarize and draft replies with Work Mode.
- [Weekly sales report](https://docs.youniverse.ai/use-cases/weekly-report.md): A fresh report in Google Sheets every Friday.
- [Watch the competition](https://docs.youniverse.ai/use-cases/competitor-watch.md): Track competitors' prices and news on autopilot.
- [Prepare for a meeting](https://docs.youniverse.ai/use-cases/meeting-prep.md): A focused brief before every client call.
- [Launch an online store](https://docs.youniverse.ai/use-cases/online-store.md): Products, checkout and your own domain.
- [Build a 3D game](https://docs.youniverse.ai/builder/games.md): Play or sell your own game in weeks, not months.
- [Build a personal portfolio](https://docs.youniverse.ai/use-cases/portfolio.md): A polished site that shows off your work, with your own domain.
- [Build a booking app](https://docs.youniverse.ai/use-cases/booking-app.md): Let clients pick a time, pay a deposit and get reminders.
- [Build a restaurant website](https://docs.youniverse.ai/use-cases/restaurant-site.md): Menu, opening hours, reservations and mouth-watering photos.
- [Build a client portal](https://docs.youniverse.ai/use-cases/client-portal.md): One private place for files, invoices and project updates.
- [Build a team dashboard](https://docs.youniverse.ai/use-cases/team-dashboard.md): Your numbers, charts and KPIs in one internal tool.
- [Build an inventory tracker](https://docs.youniverse.ai/use-cases/inventory-tracker.md): Know what's in stock, what's low and what sold.
- [Build an event site](https://docs.youniverse.ai/use-cases/event-site.md): Invites, RSVPs and schedules for weddings, launches and meetups.
- [Build a community portal](https://docs.youniverse.ai/use-cases/community-portal.md): Members, posts and paid access for your people.
- [Build a product landing page](https://docs.youniverse.ai/use-cases/landing-page.md): A page that sells — hero, proof, pricing and a buy button.
- [Build a habit tracker](https://docs.youniverse.ai/use-cases/habit-tracker.md): Streaks, goals and progress — a personal app in one prompt.
- [How orchestration works](https://docs.youniverse.ai/learn/how-orchestration-works.md): Why four models beat one.
- [What is an app?](https://docs.youniverse.ai/learn/what-is-an-app.md): The three layers every app is built from.
- [Zero Data Retention](https://docs.youniverse.ai/learn/zero-data-retention.md): What ZDR means, how Aura enforces it, and where it applies.
- [Prompt caching](https://docs.youniverse.ai/learn/prompt-caching.md): How Aura reuses work between messages to answer faster and cost less.
- [Tokens and usage](https://docs.youniverse.ai/learn/tokens-and-usage.md): Input tokens, output tokens, reasoning, context windows and what they cost.
- [Model benchmarks](https://docs.youniverse.ai/learn/model-benchmarks.md): Independent scores for the models Aura actually uses.
- [Prompt guide](https://docs.youniverse.ai/learn/prompt-guide.md): An in-depth guide to getting dramatically better answers from Aura.
- [Youniversity](https://docs.youniverse.ai/youniversity/index.md): Five short video lessons that teach you all of Aura.
- [Prompting Certification](https://docs.youniverse.ai/youniversity/prompting-certification.md): An interactive, AI-graded course that teaches you to talk to the Aura AI App Builder — and a certificate to prove it.
- [Plans and credits](https://docs.youniverse.ai/account/plans.md): What each plan includes.
- [Privacy and zero data retention](https://docs.youniverse.ai/account/privacy.md): What happens to your data.
- [Security and trust](https://docs.youniverse.ai/account/security.md): How Aura protects your account, your data and your apps — and the providers behind it.
- [Get help](https://docs.youniverse.ai/account/support.md): Real people, around the clock.


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