How it works
1
You ask in plain words
“Summarize this week’s unread emails into a Doc and share it with my team.”
2
The Tool Router picks the tools
It reads your request, looks at your connected apps, and chooses the right actions — here: read Gmail, create a Google Doc, share it.
3
Aura acts, step by step
Each action runs in order. You see every step as it happens, with a link to the result.
What it can reach
- More than 1,500 apps — Gmail, Outlook, Google Docs, Sheets, Slides, Drive, Slack, calendars, CRMs, task boards and more
- No-sign-in tools like web search, weather and public data work instantly
- The Browser Tool covers websites that have no app connection
Multi-step work, not just one command
The router can combine tools from several apps. Steps that depend on earlier results must wait for those results; independent work can run together. For example, it can read a spreadsheet, research the listed companies, create a report and place it in the requested folder. Describe the end state, not a tool name. Include source, date range, account, output format, destination and exclusions. If you only want a draft, say draft only — do not send. If a connection or required detail is missing, resolve it before expecting the action to finish.Connected tools, public research and browser tasks
The workbench is a working environment for calculations, transformations and file creation; it is not an extra app account or permission bypass.
Where it’s used
Account-based tools use the apps you have connected and the permissions you granted. Public tools can work without signing in. A connection does not grant access beyond your provider permissions. Name the account, recipients and destination clearly: an explicit instruction to send, edit or delete can perform a real action, not just produce a draft.
Common questions
What is the Tool Router?
What is the Tool Router?
The bridge between you and your apps. It picks the right app and action for each request.
Where is it used?
Where is it used?
Work Mode and Project Chat.